Idiots are born. Hence you can't help them.
How do you measure professionalism? What are the tools and set of skills that are necessary needed by a person to get him or herself ready for employment? I guess these are some of the questions asked by thousands of graduates who had just received their degree scrolls over the past few weeks. Questions that needs answer - FAST.
I am not your typical person who people would come for advice. I am far from being a point-of-reference or a guru. I have much to improve and I have a lot to learn. However along the way, I think everyone would agree with me when I say that some of the skills needed for a person in the working environment can boil down to common sense and professional courtesy. You can teach yourself how to use the new billing system, or be well versed with the new CRM implementations; but being polite, ethical, kind and just towards your fellow colleague is something that you won't find in any textbook. I believe that these "soft-touches" when interacting with people is an asset that one could use to get thing done quickly and effectively.
The only problem is that these "soft-touches" are hard-coded into a person's personality. It is like a trademark of that particular someone that people recognizes. In actuality, for someone to have these so-called soft touches, one would have to go back in time and adjust a few variable during a person's growing-up period. Some are lucky enough to have a childhood whereby respect, kindness and fairness are being played in front of them by default. These lucky people are blesses with good parents and families that support them through thick and thin.
For those unlucky bastards, I have nothing much to say except that their stupidity is like a cancer that will eventually lead to everyone's downfall. Nothing much can be said because no one have control over how these people were bought up - their parents (to me) are already screwed up in the first place and in turn these people are a product of a fucked up environment. These people tend to be abusive towards other people's feeling and they feel like no one is correct, except for themselves. And ultimately, these people are expert in finding other people's fault as to cover their own short comings.
My only advice when dealing with people as such is to only stick to the fact and always remind yourself constantly that you're interacting with an idiot. Accept what you can but fight "blood and sweat" for the things you can't accept. This is why when I receive a print-out of a conversation (via messenger) between my staff and a staff from the district, I just laughed. His parent (and also his "nenek") must be so proud because his comment towards my staff was full of "ethics", "fairness" and "kindness". A very typical trait of your average and common Malay M.C.P;
p/s - This incident reminded me of Art Harun's recent blog post : http://art-harun.blogspot.com/2010/09/gtp10mpetpnkrankeanemsri.html. Holistically, can you see the point?
